Help
There are many ways to get help, using whatever route is most convenient for you.
- FAQ
- Reporting potential Code of Conduct violations
- Discord
- RingCentral Events
- In person
- Telephone
FAQ
We have assembled the answers to some frequently asked questions on the FAQ page.
Reporting potential Code of Conduct violations
The methods of reporting page outlines the many routes available to report a potential Code of Conduct violation.
Discord
After joining our Discord server, you can ask for help in the #help-desk channel.
This can be a good option if you want to have a text conversation with someone.
RingCentral Events
After joining our RingCentral Events event, you can ask for help by going to the Help Desk tab on the left/bottom and then clicking Help Desk.
This can be a good option if you want to would like to have a video chat with someone.
In person
Information desk
For general information and questions.
Located in Hall 4 of the SEC near the 4A entrance.
Convention operations
General help and assistance, lost property and out-of-hours cover.
Located in the concourse of the SEC and Rockhall in the Crowne Plaza.
Accessibility desk
For help with accommodating accessibility needs.
Located in Hall 4 of the SEC near the 4A entrance.
Listeners desk
Talk to someone privately about a sensitive topic, including potential Code of Conduct violations.
Located in Hall 4 of the SEC near the 4A entrance.
Registration desk
For registration questions and problems.
Located in the concourse of the SEC.
info@glasgow2024.org — General information and questions
online-convention-help@glasgow2024.org — Get help with this member portal, Discord, or RingCentral Events
registration@glasgow2024.org — Registration questions and problems
accessibility@glasgow2024.org — Accessibility Services
coc@glasgow2024.org — To report a potential Code of Conduct violation.
You can find other, more specialised e-mail addresses on the Contact page.
Telephone
There is a telephone number on the back of your badge that you can call for help.